Thank you for making a booking with Toby’s Premier Pet Care.

We are pleased that you feel our organisation is able to offer the services you need!

Please remember the following guidance:

• 10% of your total booking must be paid at the time of booking.  This is not when you Request A Quote, but when you receive your Booking Confirmation and agree to go ahead with the services we are providing.

• 50% of your total booking (a further 40%) must be paid 72 hours prior to your booking.  If you have booked repeat services, this applies to the date of your first booking.

• The remaining balance (50%) must be paid no later than 48 hours after the date of your first booking.

Example

If your total booking for daily dog walking over a month is £440.

• 10% (£44) must be paid at the time of booking.

• 50% (£220 - initial deposit = £176) must be paid 72 hours prior to your booking.

• 50% (£220) must be paid no later than 48 hours after the first booking.

Whilst we want to provide the best possible services for your pets, please note that failure to meet our payment deadlines may mean that your services are not carried out and may be cancelled.  Where necessary, we will seek legal advice where payments are missed.

Payments can be made in two ways:

• Bank Transfer

  • A Team Member can provide details at the time of booking.

• In Cash

• This should be paid directly to the Team Member leading with your booking.  Please do not post cash.  

You will be provided with a receipt for your payments.  This will be emailed to the address on your booking unless you request otherwise.

If you have any questions about payments please contact us on: admin@tobysppc.org